Subscriptions

 

Casa Candle Subscription FAQ

Welcome to the Casa Candle Subscription! Below you’ll find answers to the most common questions about how our subscription works, what to expect, and how to manage your plan.


What is the Casa Candle Subscription?

Our subscription service delivers hand-poured Casa Candle favorites straight to your door each month. You’ll enjoy seasonal scents, best sellers, and exclusive releases, all designed to bring luxury fragrance into your home year-round.


How does it work?

  1. Choose your subscription plan.

  2. Select your candle size or let us surprise you.

  3. Receive a new Casa Candle each month—no need to reorder.


What types of candles will I receive?

We curate a mix of seasonal collections, signature scents, and occasional limited-edition exclusives. Each month is a surprise, but always in line with Casa Candle’s luxury fragrance style.


Can I choose my scents?

Subscriptions are designed to surprise you with a curated experience. However, if you have scent sensitivities, let us know and we’ll do our best to accommodate your preferences. 


What subscription options are available?

We currently offer:

  • Monthly Delivery – 1 candle per month

  • 2-Month Delivery  – 1 candle every 2 months

  • 3-Month Delivery  – 1 candle every 3 months


How much does it cost?

Pricing depends on the candle size and plan you choose. 


When will my candle ship?

Subscription boxes ship between the same date of each month. You’ll receive a tracking number as soon as your candle is on its way.


Can I gift a subscription?

Yes! You can send a Casa Candle Subscription as a thoughtful gift. Simply select the gift option at checkout, and we’ll take care of the rest.


How do I manage my subscription?

You can update your shipping address, billing info, or skip a month anytime through your Casa Candle account.


Can I cancel my subscription?

Yes, you can cancel anytime. If you’ve prepaid for multiple months, you’ll still receive the remainder of your candles until the term ends.


Do subscribers get special perks?

Absolutely! Subscribers enjoy:

  • Early access to new collections

  • Exclusive discounts

  • Occasional bonus gifts


Who do I contact if I have more questions?

Our team is here to help! Reach out anytime at support@casacandle.com and we’ll take care of you.


✨ With the Casa Candle Subscription, luxury fragrance is always just a delivery away.